This site uses cookies. and this alert will appear once and then not again.

Global Indirect Tax Benchmarking 2022

PwC’s Indirect Tax benchmarking service is designed to provide a concise and clear understanding of how businesses approach the management of Indirect Taxes, how effectiveness can be assessed and what “best practice” looks like.

Interested in accessing the PwC Global Indirect Tax Benchmarking Survey?

As Indirect Taxes have evolved in global presence, its effective management has become an increasingly important and complex task. Unsurprisingly, there is a wide variety of approaches to the management of Indirect Taxes across businesses and industries. This variety is driven by a number of factors including geographical scope, industry sector, commercial pressures, cost constraints, strategic focus, maturity of the business and the nature of its activities  It is often difficult for a business to gauge the effectiveness and the value added by the Indirect Tax function both in isolation and in comparison with other similar sized businesses or those facing similar tax issues.

PwC has developed a benchmarking survey to help anyone objectively assess how well the Indirect Tax function is contributing to the execution of the overall business strategy. 

Access the Indirect Tax Benchmarking Survey

Benchmark results compare performance with other ‘similar’ peer group organisations, and are used to baseline, identify, quantify and prioritise those potential improvement opportunities offering the greatest potential return, plus highlighting areas at risk.  This provides the factual basis and context for creating a plan to drive change.

Why could this be relevant to you?

A key question raised by our clients today is “what is the optimal size and shape of an Indirect Tax function to deliver effective value to the business?”.  We recognise that Indirect Tax functions are facing a number of potentially conflicting demands.

PwC experience suggests that not all organisations strive to achieve top performance in all areas.  Identifying where to focus effort to deliver optimal value to the wider organisation is a fundamental challenge facing Tax Departments. 

PwC’s experience in working with a wide range of organisations will help you to understand what high performing Indirect Tax functions are doing differently to achieve excellence, and which of those activities could be appropriate to your organisation. Our experience combined with the benchmarks and measures this study provides will help you to evaluate how you balance the competing demands of insight, control and efficiency, and prioritise improvement initiatives.

The scope of taxes

Unless specifically mentioned, any references to Indirect Taxes or VAT should be read as including VAT, GST, Sales and Use Tax and any other similar national regimes but excludes Customs Duties, Excise Duties, Environmental Taxes, specific product duties e.g, IPT as well as excluding any state tax regimes.

What next?

Simply access and answer the questionnaire through the following link

The questionnaire will automatically evaluate your results and share a short report with you. Please note that we are not able to share your results of the survey until a threshold of number of responses have been reached, this is in order to ensure the benchmarking is relative to a large cross section of the market in which you are present. 

Depending on your results, you may wish to discuss and arrange a meeting with PwC to discuss the analysis provided in your bespoke survey.

More information can be found on the flyer below.

For further queries, please contact your usual PwC advisor, or alternatively Charlie on